Wireless devices and services are the fastest growing part of a company’s telecom expense. As wireless devices proliferate, many enterprises are seeking ways to reduce the rate of growth of their wireless spend, and to ensure that the services they are receiving are delivered at the lowest possible cost. This is where wireless cost savings programs come into play.
TMC, a global, integrated media company, named MTS's TEM Suite as a recipient of a 2016 Communications Solutions Product of the Year Award.
Rich Tehrani, CEO, TMC stated that “TEM Suite is truly an innovative product and is amongst the best solutions brought to market in the past twelve months that facilitates business-transforming voice, data and video communications...”
Let’s face it, the sheer number and types of wireless devices and their associated mobile apps in use in the enterprise can easily overwhelm a traditional IT support help desk. Wireless services are the fastest growing part of a company’s communication expenses. iPhones, Android phones, MiFi devices, smart watches, IoT devices, wireless tablets and laptops are now commonplace in the enterprise. Employees rely on wireless devices and mobile applications more than ever before and as a result their support needs, and SUPPORT COSTS are increasing dramatically.
Add in other complexities like BYOD (Bring Your Own Device) programs, the challenges of preventing Shadow IT – employees bypassing IT processes to procure products and services not under corporate management, and it’s easy to understand why mobility needs to be properly managed by mobility experts. This is where managed wireless help desk services, eProcurement and Mobility-as-a-Service (MaaS) come into play.
The primary reason a company would want to have a telecom billing audit performed is because it’s a great way for a company to lower their telecom costs without having to allocate any budget dollars to fund the audit. Since most audits are performed on a contingency basis, the project fees are a percentage of the savings recovered and costs avoided. It’s a no risk, high return project where the savings recovered can actually be used to fund other cost savings projects or to avoid potential budget cuts.
TMC, a global, integrated media company, named MTS's TEM Suite as a recipient of a 2016 INTERNET TELEPHONY Product of the Year Award.
Rich Tehrani, CEO, TMC. stated that “In the opinion of our distinguished judges, MTS TEM Suite has proven to be among the best communications and technology solutions available on the market. I look forward to continued innovation from MTS.”
Here we go again. It seems every few months we hear about wireless vendors charging users or enterprises for services they either didn't order, didn't know about or thought they had canceled but still kept being billed. You might know this as "cramming" but in the TEM world we call this "easily avoidable".
Do you have a Call Accounting solution for Microsoft Lync? As a TEM/EMM and Call Accounting solution provider, we get several of these inquiries every week. Companies that have or are planning to deploy microsoft Lync as part of their overall unified communications strategy are looking for a call accounting solution that can handle Lync. Its not just the SMB market either; we're seeing large enterprises adopting Microsoft Lync. Even our partners are seeing a large increase in Microsoft Lync deployments among their customer base and from what we can tell it shows no signs of slowing.
The MVNO World Congress is hosting the 2014 MVNO Industry Awards and MTS’s MVNE Solution for MVNOs made the shortlist of finalists for the 2014 Best MVNE Award.