July 8, 2014 | by John Venditti
Here we go again. It seems every few months we hear about wireless vendors charging users or enterprises for services they either didn't order, didn't know about or thought they had canceled but still kept being billed. You might know this as "cramming" but in the TEM world we call this "easily avoidable".
July 17, 2013 | by John Venditti
As a telecom expense and enterprise mobility management company, our job is to help companies manage and maximize the ROI on their telecom investments. One of the ways we do that is to find ways to reduce costs and now that we're at the midpoint of most corporate budgets, the question that always comes up is "How do I find some immediate savings and telecom cost reduction this fiscal year?"
There are a lot of different answers to this question, but in general, one of the fastest, and sometimes easiest, ways to find immediate savings that have an immediate budget impact is through a TEM Billing Audit
October 11, 2011 | by John Venditti
So you found an error on your telephone bill and are getting ready to contact the carrier for resolution: Now what?
October 1, 2011 | by John Venditti
So you found an error on your telephone bill and are getting ready to contact the carrier for resolution: Now what?
August 16, 2010 | by John Venditti
A Telecom expense management (TEM) business process lets controllers, business unit executives, and IT/Telecom managers institute procedures and guidelines that ensure:
