September 22, 2016 | by John Venditti
TMC, a global, integrated media company, named MTS's TEM Suite as a recipient of a 2016 Communications Solutions Product of the Year Award.
Rich Tehrani, CEO, TMC stated that “TEM Suite is truly an innovative product and is amongst the best solutions brought to market in the past twelve months that facilitates business-transforming voice, data and video communications...”
August 31, 2016 | by John Venditti
If you are heading to Atlanta to attend the Microsoft Ignite conference we would like to hear from you. Let's set aside some time to discuss your Skype for Business or other Unified Communications and Collaboration plans. We're always interested in listening to and sharing Skype for Business and communications & collaboration experiences and initiatives.
We can also set up some time to show you how our TEM Suite Skype for Business Intelligence solution can help organizations leverage their Skype for Business or mixed unified communications solution to drive business results, increase employee productivity, and enforce corporate policy compliance.
July 21, 2016 | by John Venditti
The primary reason a company would want to have a telecom billing audit performed is because it’s a great way for a company to lower their telecom costs without having to allocate any budget dollars to fund the audit. Since most audits are performed on a contingency basis, the project fees are a percentage of the savings recovered and costs avoided. It’s a no risk, high return project where the savings recovered can actually be used to fund other cost savings projects or to avoid potential budget cuts.
March 1, 2016 | by John Venditti
TMC, a global, integrated media company, named MTS's TEM Suite as a recipient of a 2016 INTERNET TELEPHONY Product of the Year Award.
Rich Tehrani, CEO, TMC. stated that “In the opinion of our distinguished judges, MTS TEM Suite has proven to be among the best communications and technology solutions available on the market. I look forward to continued innovation from MTS.”
July 8, 2014 | by John Venditti
Here we go again. It seems every few months we hear about wireless vendors charging users or enterprises for services they either didn't order, didn't know about or thought they had canceled but still kept being billed. You might know this as "cramming" but in the TEM world we call this "easily avoidable".
March 29, 2014 | by John Venditti
The MVNO World Congress is hosting the 2014 MVNO Industry Awards and MTS’s MVNE Solution for MVNOs made the shortlist of finalists for the 2014 Best MVNE Award.
February 13, 2014 | by John Venditti
July 17, 2013 | by John Venditti
As a telecom expense and enterprise mobility management company, our job is to help companies manage and maximize the ROI on their telecom investments. One of the ways we do that is to find ways to reduce costs and now that we're at the midpoint of most corporate budgets, the question that always comes up is "How do I find some immediate savings and telecom cost reduction this fiscal year?"
There are a lot of different answers to this question, but in general, one of the fastest, and sometimes easiest, ways to find immediate savings that have an immediate budget impact is through a TEM Billing Audit
October 18, 2012 | by John Venditti
Mobile devices offer your business ways to connect with customers, partners and employees more closely and with greater variety than ever before; and, as you would expect, this kind of vigorous liaison increases security risks – sometimes drastically if you lack a mobile device management plan that stresses compliance from your employees.
More directly, mobile devices have a general tendency to decrease your business’ wireless device security because of all the additional access points they provide when they log on to company servers or third party systems. In addition, employees, customers and partners can download any app from and app store that could contain malware that violates your security protocols or creates other security issues. Because of the exploitative nature of malicious programs, you can see how undesirable all these remote, unsupervised access points would be in a healthcare environment concerned with legally-protected patient information. Subpar wireless device security can expose you to lawsuits and professional embarrassment; in fact, any enterprise with a BYOD (Bring Your Own Device) policy can suffer from not having such precautions as a robustly enforced mobile GRC policy in place.
The core problem facing companies caught in the tide of the mobile revolution is the reality of increased access to sensitive data or systems and the ability to download third party software that is not approved by the enterprise. With more Smartphones and Tablets in your office, it becomes simply a numbers-game of when an attack will happen – not if. Identity theft has always been a rampant problem; but never more so than in this age of mobile devices. You can erect a strict policy of password protection and personal ID numbers for your employees; to better identify when and where any problem devices took place.
An even more robust solution – which should actually be done in tandem with the security measures taken above – is investing in a wireless help desk. This is no different than outsourcing any of your other IT concerns to subject matter experts whose direct experience usually supersedes even your most technically capable in-house personnel.
More importantly; a wireless help desk saves you labor costs, despite being more capable. To have your mobile device management centralized frees up you to focus on your core business, without using valuable internal resources troubleshooting security breaches. With the current economic quagmire; merely having a mobile GRC policy in place is only be the first step on your way to the kind of full mobile device management and wireless device security that a capable wireless help desk can provide.
August 22, 2012 | by John Venditti
Thanks to the growing proliferation of tablets, smartphones and other mobile devices in critical enterprise environments, maintaining a secure environment for sensitive corporate data has become one of the most pressing challenges for an IT / telecom team to tackle. While tablets are a convenient way for employees to access corporate e-mail, corporate networks and corporate data while on the road, they also pose several security risks:
February 12, 2012 | by John Venditti
Visit MTS at the AOTMP 2012 Fixed & Mobile Telecom Management Conference at the Orlando Airport Marriott, Orlando, FL. from February 13-16, 2012. MTS will be located at booth #15 where we will highlight our award winning TEM Suite Telecom Expense Management and Wireless Mobility Management solution. We will also be sponsoring the Wednesday poolside lunch where the weather is suppose to be sunny and in the high seventies.
February 9, 2012 | by John Venditti
Lessening the cost of mobile devices and providing flexibility for employees, Bring-Your-Own-Device (BYOD) programs have been shown to work for many enterprises. The concern with these programs is that these employee furnished devices can require additional wireless help desk support and more robust mobile security policies.
December 28, 2011 | by John Venditti
Mobile device security is a critical element in this ever-evolving technological age, particularly when your business deals in any way with healthcare data.
With wireless devices such as smartphones and iPads or Android tablets proliferating the marketplace and becoming an integral part of many facets of modern business life, it is imperative that you protect your confidential business information and any healthcare data with Mobile Device Management (MDM) and security.
When considering using wireless technology for business communications involving sensitive information such as confidential healthcare information, you will need to consider the importance of the HITECH Act, which is an acronym for The Health Information Technology for Economic and Clinical Health Act, also called "The Act."
October 20, 2011 | by John Venditti
So you found an error on your telephone bill and are getting ready to contact the carrier for resolution: Now what?
Common sense tells you that once notified, the telephone company should correct the error immediately and refund all overpayments.
Unfortunately, this is an area where common sense rarely prevails.
October 11, 2011 | by John Venditti
So you found an error on your telephone bill and are getting ready to contact the carrier for resolution: Now what?