Lessening the cost of mobile devices and providing flexibility for employees, Bring-Your-Own-Device (BYOD) programs have been shown to work for many enterprises. The concern with these programs is that these employee furnished devices can require additional wireless help desk support and more robust mobile security policies.
Wireless devices and services are the fastest growing part of a company’s telecom expenses. Smartphones, iPhones, Android phones, and wireless tablets and laptops are now commonplace in the enterprise. As a result, your employees are mobile and on the go more than ever before and they are taking their devices (and corporate data) with them.
A lot of talk and industry reports about wireless TEM focuses on the IT side of the house. We brought in one of our mobility experts and asked them to enlighten us on the finance departments WEM (wireless expense management) needs. What follows is Part II of an interview with Phil Caruso, Senior Consultant from MTS, as we discuss the wireless TEM requirements of the finance people; the data that they need to see, and the systems and processes they need to be successful.
A lot of talk and industry reports about wireless TEM focuses on the IT side of the house. We thought it would be interesting to discuss enterprise wireless telecom expense management from the finance side of the house, so we brought in one of our mobility experts and asked them to enlighten us on the finance departments WEM (wireless expense management) needs.
Wireless telecom has become the fastest growing part of overall IT expenditures. Even in an environment where overall IT spending is decreasing, wireless expenses continue to increase at double digit rates.