According to Pat Hurley’s Telephony Online article “Managing the Mobile Enterprise Effect,” the benefits of telecom expense management (TEM) are many; especially today when mobile technology exposes companies to new security threats. Pat Hurley’s article states: “A recent survey by Pointsec Mobile Technologies found that 85,000 cell phones were left in Chicago taxis in a six-month period. Losing a plain old cell phone is one thing, but losing a smartphone synchronized with corporate e-mail and data is quite another.” Sophisticated telecom expense management software solutions can help automate processes and provide security for wired and wireless networks.