MTS VA Crisis Line Module

MTS’s TEM Suite platform offers a fully integrated software suite that provides Veterans Health Administration organizations with the ability to easily identify, flag and manage calls routing through the veterans national crisis line VDN for automated alerting and compliance reporting.

To facilitate crisis line call reconciliation, TEM Suite can also automatically identify and alert on calls and caller ids that were abandoned or busy and did not successfully make it to the crisis line call center.

 TEM Suite Veterans Crisis Line Call Routing Compliance Module Benefits:

  • Automate National Crisis Line Call Forwarding Compliance Reporting
  • Quickly Identify Abandoned or Busy Calls Not Routed Successfully
  • Flexible Call Routing Reporting and Alerting

TEM Suite works in both a single solution deployment or mixed solution Unified Communication deployments where multiple switch or solution vendors co-exist.

Download our Datasheet or call us +1-800-745-8725 / +1-201-421-2260 for more information.

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