A Telecom expense management (TEM) business process lets controllers, business unit executives, and IT/Telecom managers institute procedures and guidelines that ensure:
A VoIP readiness assessment can smooth the way for VoIP deployment and TEM can provide needed data for improved ROI on a VoIP deployment.
Much like managing the costs associated with phone bills, contracts, and services, managing your equipment, trunk lines, and cabling can be an integral part of a business’ overall telecom expense management.
Recent research from shows that enterprise purchase intent for mobile devices is on a steep incline. With the increased dependence on mobile communications technology new problems arise including call tracking requirements.
TEM call accounting finds niche uses in various industries. The data collected from TEM call accounting modules no longer has to be reserved for tracking a lawyer’s billable hours. Telecom Expense Management call accounting software has come into its own as a rich source of data that can be an excellent predictor of seasonal business trends, and marketing research.